Your Veronica Tharmalingam product is backed by a one-year warranty from the date of original purchase, covering defects in materials and workmanship when used according to the Care Instructions. Whether purchased directly from us or through a third party, you can make claims under this warranty.

If a defect arises within this period, we will, at our discretion:

1. Repair the product at no cost using new parts.
2. Replace the product with the same model or, with your consent, a similar model or color.

This warranty excludes normal wear and tear unless failure results from defects in materials or workmanship. It also does not cover damage caused by accidents, misuse, unauthorized repairs, or modifications.

Veronica Tharmalingam is not liable for:

• Loss or damage not attributable to defects covered by this warranty.
• Losses caused by user negligence.

However, this limitation does not apply in cases of:

• Death or personal injury under product liability laws.
• Fraud, gross negligence, or misconduct.
• Breach of key contractual obligations.

To claim warranty service, contact us using the details provided on our FAQ page. Proof of purchase is required for eligibility.